I would like to convey our genuine appreciation for the recent course you ran on “Caring Achieved by learning from Memory” (C.A.L.M). This was an exceptional course which gave genuine and practical insight on caring for individuals with Dementia in the moment. The course content was very detailed and delivered with real passion by the lecturer (Chris). I am more than happy to highly recommend this course for anyone (management, carers, relatives) caring for someone with Dementia. My team came out of the course ‘buzzing’ with ideas of how to move forward and improve our approaches to ensure consistent ‘Positive Outcomes’ for our visited clients. The lecturer was able to provide practical tools (Spotting pages, 3 Golden Rules, Thoughts/feelings/behaviour tringle, etc) and explained in simple, understandable language how best to use these and how to evidence for CQC, but more importantly how best to involve our care team in the process. To date this has been one of the most informative and passionate courses I have been on for caring for Dementia.
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